Security & data handling

A plain description of what DocketBridge stores and where. We don't claim any certification.

DataWhere it lives
Matter contentDocketBridge is built as pass-through: it reads from your docketing system and writes to your calendar or billing system, without keeping a separate matter database. During the pilot, we confirm in writing where your data is stored, how long it is kept, and how calendar connection tokens are protected, before you upload anything.
Duplicate-protection keysShort-lived hashed (SHA-256) keys in Redis, kept 30 days so the same entry is never posted twice.
Audit logA log of each sync and each approval, acknowledgment and rejection, with the person's name. Patent and SSN-style numbers are redacted in logs.
Uploaded notices and exportsDuring the pilot, we confirm in writing where your data is stored, how long it is kept, and how calendar connection tokens are protected, before you upload anything.
Calendar / Clio connectionsConnected through each provider's sign-in. During the pilot, we confirm in writing where your data is stored, how long it is kept, and how calendar connection tokens are protected, before you upload anything.
API keysStored hashed with bcrypt.

Self-hosted option

DocketBridge can run in your firm's own private cloud, data center, or on your own computers.

Fails closed

If the duplicate-protection store is unavailable, syncing stops instead of risking double entries.

No automatic deletes

Syncs never delete calendar events on their own.

DocketBridge does not hold SOC 2, ISO or other certifications, and makes no compliance claims. Questions? Contact us.

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